Guidelines for the Use of Restraint or Containment in Community Crisis Homes in California – The purpose of these Guidelines, although primarily to provide guidance to CCH providers regarding the use of restraint or containment, is multifaceted. The ability to manage a behavioral crisis is critically important for all staff who work with individuals residing in CCHs, including direct support professionals (DSPs), consultants and administrators. All staff must receive training regarding how to manage crisis situations, including the use of restraint as an emergency measure of last resort when the risk of serious harm to self or others is imminent. However, with the goal of minimizing and avoiding the use of restraint, staff must also be skilled in preventing conflict and remediating crisis situations in the least restrictive way.